Cable Advisory Council
of Charter Communications

CABLE ADVISORY COUNCIL
P. O. Box 87
Newtown, Connecticut
 

~ Minutes ~

Minutes of Public Regular Meeting – Tuesday, March 13, 2007

Newtown, CT

There was a regular meeting of the Cable Advisory Council called to order at 7:03 p.m., Tuesday, March 13, 2007 by Chairman, Carmella Amodeo at the Charter Communications facility, Newtown, Connecticut.  

ATTENDEES:

Carmella Amodeo (Newtown), George Linkletter (Sherman), Carl Braun (Woodbury), Kate Donahue (Trumbull), Carl DeVoe (New Milford), Jim Lang (Trumbull), George Fletcher (New Milford), Deborah Cox (Trumbull), Charles Cosgriff (Woodbury).

From Charter: Greg Van Antwerp (community access), Brian Downes (operations), Bob Spain (Government Relations) and Paula Cecchetelli (Marketing).

PUBLIC INPUT:

No Public present.

APPROVAL OF MINUTES:

Minutes approved (Motion by Lang, second by Fletcher; unanimous).

TREASURER’S REPORT:

Jill Hamilton not present.

CHARTER COMMUNICATIONS REPORT:

Bob Spain reported that Charter is off to a good start in 2007.  Wall Street has been more positive.  In addition, there is a bill making its way through the Connecticut legislature to bring AT&T under franchise.

Paula reported that Brian is speaking at the Trumbull Career Day Expo.  Charter will have a booth at Trumbull Day and will sponsor the Kent film festival.  In addition, they will be rolling out the DigiKids child ID program.

Greg reported that Charter is launching a “Recycle Your Videotapes” campaign which will kickoff at the Trumbull Business Expo.  If this program works in this Charter system it will be rolled out in the rest of the NE Region.

Brian reported that Charter has created a Loyalty Group that calls new customers or recently serviced customers to see how the install/service call went.

COMMUNICATIONS & CORRESPONDENCE:

Mail Bag: see attached

• It was noted that all service calls are done with in-house staff, not subcontractors and they are moving to lower the number of subcontractors used for installs.
• New goal is for 20% of calls that come in get handled by the voice activated system.
• The latest package and pricing changes were a problem for the Charter computer system – it couldn’t handle BOTH the pricing and packaging changes at the same time.  Working to resolve for the future.

OLD BUSINESS:

Grant Process:  Carl and Jim finished the letter/application.  At the May meeting we will put up for final approval.

Video Festival: Jill and John not present.

NEW BUSINESS:

Jim Lang suggested we put the name of the person responsible for each agenda item next that item on the agenda so people can come prepared.

It was also suggested that we send out a list of members to all members.  George Fletcher will make calls to First Selectmen and Superintendents for new members.

Steve Donahue will no longer be representing New Milford but he will be willing to update the website until we find someone to replace him.

ADJOURNMENT:

The meeting was unanimously adjourned at: 8:49 PM.  Respectfully submitted by:  Kate Donahue, Secretary.

©2007 Cable Advisory Council
Designed by Ben Haase
PC Wizard