CABLE ADVISORY COUNCIL

P. O. Box 87

Newtown, Connecticut

~ Minutes ~

Minutes of Public Regular Meeting –

Tuesday, November 10, 2009

Newtown, CT

There was a regular meeting of the Cable Advisory Council called to order at 7:05 p.m., Tuesday, November 10, 2009 by Chairperson Carmella Amodeo at the Charter Communications facility, Newtown, Connecticut.

ATTENDEES: Carmella Amodeo (Newtown), Joe Hurley (New Milford), Kate Donahue (Trumbull), Eugene Rosen (Newtown), George Fletcher (New Milford), Paul Katzmark (Southbury), Ray Juskiewicz (New Fairfield), Bob Bell (New Fairfield), Karen Chance (New Fairfield), Stephanie O’Rourke (Kent), Jonathan Gibney (Brookfield), John Bell (Kent), Jim Lang (Trumbull), Donna Cassidy (Trumbull)

From Charter: Greg Van Antwerp (Community Access), Paula Cecchetelli (Marketing), Tom Horan (Operations), Tom Cohan (Govt Relations)

Public: John Genovese of Kent.

PUBLIC INPUT: Mr. Genovese had a number of problems with his Charter service – had problems with both the telephone CSR and the CSR Center in Newtown. John Bell finally heard about the problem and stepped in. The Council then discussed the institutional/cultural issues Mr. Genovese’s problems represent. Bob Bell suggested Charter put a poster up in the Service Center that says “If your problem is not resolved satisfactorily today, please call __________.

APPROVAL OF MINUTES:

Chairman Amodeo indicated that pursuant to Robert Rules, the minutes do not need to be approved by a motion /vote. Two corrections were made to the minutes.

TREASURER’S REPORT:

Carl Braun sent his report in. Motion to accept Lang, 2^nd Bob Bell, unanimous.

CHARTER COMMUNICATIONS REPORT.

Tom Cohan:

· Charter still working through bankruptcy court. Expect a ruling any day.

· Tom is working with the DPUC to allow customers to put their zip code in on the DPUC website and a link will take then to the channel lineup for their cable system. He will send Kate the link for this so she can send it to the Council members.

Paula Cecchetelli:

· HD lineup has been expanded to include Disney and NFL Network – for a total of 53 channels.

· Paula will print up copies of the channel lineup for Heritage Village.

Greg Van Antwerp = Public access report and newsletter.

CORRESPONDENCE:

• Another letter from Louise Soares of Trumbull.

OLD BUSINESS:

• Will convene separate meeting to discuss the bylaws.

NEW BUSINESS:

ADJOURNMENT:

The meeting was unanimously adjourned at: 8:05 PM. Respectfully submitted by: Kate
Donahue, Secretary